How We Source Official Results
We obtain official match results through multiple verified channels. For Liga 1 and Piala Indonesia, we receive data feeds directly from the Indonesian Football Association (PSSI). For international competitions like Piala AFF, Champions League, and Premier League, we subscribe to official league data providers. These providers aggregate results within minutes of final whistle, ensuring our platform displays accurate information ahead of competitor sites.
Our system processes each Official Result through an automated validation layer. We cross-check the incoming data against at least two independent sources before marking a result as final in our database. This redundancy protects against erroneous data entry or temporary broadcast feed interruptions. If two sources disagree, our compliance team reviews the discrepancy manually — checking official league statements, referee reports, or video evidence — before we settle any bets tied to that match.
Once we confirm the Official Result, we immediately calculate payouts for all related bets. If you backed a Liga 1 winner in Jakarta or a Piala AFF underdog from Surabaya, your account balance updates within seconds of settlement. We send you a push notification confirming the result and your bet outcome — you control these alerts in your account settings.
Edge Cases: Abandoned Matches, Postponements, and Disputed Goals
Not every match concludes normally. Occasionally a match is abandoned due to weather, crowd safety issues, or other emergencies. In these cases, we follow the official league ruling: if the match restarted later or rescheduled entirely, we update our results accordingly. If the league cancelled the match outright, we void all bets and refund stakes to your account.
Postponements happen during holiday periods like Idul Fitri, Idul Adha, and Imlek when fixtures shift to accommodate religious observances. When a match is rescheduled, our system automatically updates the date and time in your account. Your pre-placed bets remain active and adjust to the new kickoff time. We notify you via push notification if the change affects any of your open bets.
- Abandoned match
- If the league voids the match entirely, we refund all bets. If the league reschedules it, bets remain active for the new date.
- Disputed goal
- We follow the referee's on-field decision as recorded in the official match report. If the league later overturns a decision via review, we re-settle affected bets based on the league's correction.
- Own goal or deflection
- Official scorers determine goal attribution. We record the official attribution and settle bets accordingly — no exceptions.
- Penalty shootout
- Cup competitions often use shootouts to break ties. We treat the shootout result as the official outcome for settlement purposes.
Disputed goals in cup competitions occasionally require VAR review or referee consultation. We wait for the official decision before settling bets. Our system holds those bets in "pending" status — clearly visible in your account as unsettled — until the league publishes the definitive ruling.
Checking Bet Status and Settlement on Your Phone
On kentangbet login, you can track your bet status from placement through settlement. Our mobile app (Android) and browser interface (iOS) both display a detailed bet history showing every wager you've placed, its current status, and the Official Result once available.
-
Open bet placed
Match is scheduled or in progress. You can view game information and your stake until the Official Result confirms.
-
Pending Official Result
Match has ended but the Official Result hasn't been published yet. We typically settle within minutes; rarely longer than 1-2 hours for complex cases.
-
Settled — Won or Lost
Official Result received and processed. Your payout (if won) or loss is recorded in your balance and bet history.
-
Voided
Match was abandoned, postponed indefinitely, or disqualified. Your stake is refunded in full to your account.
To check a specific bet, navigate to your "Bet History" section in our app or account dashboard. Tap any bet to see full details: the match, your selection, odds at placement, stake amount, and current status. Once the Official Result is published, you'll see the final outcome and your payout or loss clearly displayed.
Key takeaways
- We source Official Results from league broadcasters and PSSI, not from commentary or social media.
- We cross-check results with at least two independent sources before settling bets.
- Abandoned matches are voided; your stake is refunded.
- Postponed matches: your bet remains active and adjusts to the new date.
- Your bet status updates live in our app — check it anytime without logging out.
Settlement Timeline and Account Updates
Most matches settle within minutes of the final whistle. For Liga 1 fixtures in Jakarta or Surabaya, we receive official data within subject to verification of full-time. We then process all related bets through our settlement engine, updating your account balance immediately.
For international competitions with delayed official announcements — for example, if a league waits to review VAR footage — we may hold settlement for up to 1–2 hours. During this period, your bet shows "Pending Official Result" in your account. We never rush to settle; accuracy is more important than speed. Once we receive the definitive league statement, we settle immediately.
We send push notifications to your phone when your bets settle, provided you've enabled notifications in your account settings. You can customize which notifications you receive: kickoff reminders, goal alerts, settlement confirmations, or promotional offers. If you disable all notifications, you can still check your bet status manually in our app at any time.
Your account balance updates automatically after settlement. If you've won, your payout is added to your available balance — you can withdraw it immediately via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). If you've lost, your stake is deducted from your balance. Either way, the transaction is recorded in your Account Statement for full transparency.
Disputing a Settlement or Official Result
If you believe we've settled a bet incorrectly — for example, if we recorded a goal that the league later overturned, or if we applied the wrong Official Result to your bet — you can appeal within 48 hours of settlement. Contact our support team through our app's in-app chat or via email with details of your bet and the evidence supporting your claim (league statement, video replay, official scoreboard screenshot).
Our appeals team reviews every dispute carefully. We check the league's official records, cross-reference our data sources, and determine whether an error occurred. If we made a mistake, we re-settle your bet correctly and credit any missing payout to your account. If the settlement was correct, we explain our reasoning clearly.
We take disputes seriously because our reputation depends on fair, accurate settlement. We do not dismiss appeals or hide behind fine print. If you have a legitimate concern about how we settled your bet, we will investigate it thoroughly.
